The legal ticketing solution built for in-house counsel
Your legal requests come in by email, Teams, in the hallway, over the phone. Juriview centralizes everything in a ticketing solution built for legal teams: every request becomes a structured, assigned, tracked and measurable ticket. No more lost requests.
Guided product tour
Explore a legal request from the inside
Navigate a real Juriview interface. Select a step: the video automatically jumps to the right moment and explains what is happening.
Centralize and run your everyday legal work
Every business request — contract, advice, litigation, compliance — is captured as a single ticket. Counsel immediately see who is asking, what the deadline is, what the status is and which attachments are included. The legal team gets a unified view of its workload, with no spreadsheet exports or email chasing.
Everything a legal ticketing solution should do
Intake, qualification, assignment, handling, reporting: every step of the request flow is designed for the in-house counsel role.
Multi-channel intake
Email, operational portal, Teams, Slack or form: every request lands in a single structured ticket queue, without changing how colleagues work.
Automatic qualification
AI and business rules classify the type (contract, dispute, advice, compliance), priority, entity and language. The ticket arrives already routed to the right lawyer.
Assignment and workflow
Manual or automatic assignment, escalation rules, deadlines and SLAs. Every request has an owner, a due date and a clear status from day one.
Full traceability
Centralized history, internal and external exchanges, attachments, document versions and decisions. No more 200-message email threads to find who approved what.
Dashboard and KPIs
Request volumes, average handling time, workload per lawyer, open tickets and upcoming deadlines. Reliable indicators to manage the team.
Operational portal
Colleagues track their requests in real time, upload documents and follow up properly. They stop chasing you by email or phone.
From request to matter
A ticket can carry a contract, a dispute, a corporate matter or simple advice. The original request always stays visible inside the matter, with no information lost.
Why start with legal ticketing?
In a legal department, everything starts with a request: a contract to approve, a dispute to track, a compliance question. Legal ticketing (TLM) is the entry point that structures each request before it becomes a contract, dispute or corporate matter.
Juriview starts from this reality. Every ticket can then carry a contract, a matter or advice without switching tools. Counsel handle, arbitrate and trace in one place, from the first message to closure.
Discover Legal ticketingThey chose Juriview
Legal departments of listed groups, mid-caps and SMEs already structure their requests with Juriview.
Replace the spreadsheet and shared mailbox
Most legal teams still manage requests in an Excel file or shared mailbox. The result: forgotten requests, duplicates, missed deadlines and no visibility into workload. Juriview replaces these informal tools with a structured flow.
The request spreadsheet
Replaced by structured ticketing with automatic qualification, assignment and deadline tracking.
The shared mailbox
Replaced by a single, traceable history for every request, with all exchanges and attachments centralized.
Manual follow-ups
Replaced by a self-service portal where business teams see the status of their requests in real time.
Excel dashboards
Replaced by real-time KPIs on volumes, turnaround and workload, exportable for leadership and finance.
Scattered documents
Gathered inside each ticket: attachments, versions, notes and decisions in one place.
Juriview is a legal ticketing solution that turns every request into a structured ticket. You gain visibility, speed and peace of mind — without forcing business teams to adopt a new tool.
Juriview compared to other legal department solutions
Legacy legal department solutions was designed around the contract or the matter. Juriview starts from the business request: every solicitation becomes a ticket that can then carry a contract, a dispute or advice. Here is how we compare on legal ticketing criteria.
| Criterion | Juriview | Legisway | Lexis PolyEntreprise | Legal Suite |
|---|---|---|---|---|
| Native request-first approach (TLM) | ||||
| Multi-channel intake (email, Teams, Slack, portal) | ||||
| Self-service operational portal | ||||
| SLA and deadline tracking | ||||
| Hosting in the European Union | ||||
| Average deployment time | 2 to 4 weeks | 3 to 6 months | 3 to 6 months | 2 to 6 months |
Comparison based on vendors' public positioning (offers, documentation, published pricing). Capabilities evolve: ask for a comparative demo scoped to your needs.
Frequently asked questions about legal ticketing
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